Responsible Gambling at Velobet

Tools Available in Your Velobet Account

Velobet provides a standard set of player-protection controls through your account settings. None of them require approval from support to activate, and most can be set in under a minute.

Deposit limits

Set a maximum amount you can deposit over a daily, weekly, or monthly period. Once the limit is hit, further deposits are blocked until the period resets. Decreases take effect immediately. Increases are subject to a cooling-off period — typically 24 hours — to prevent impulse changes during a session.

Session time reminders

A periodic pop-up that tells you how long you've been playing in the current session. Useful as a reality check during long sessions, when time perception slips.

Account cooling-off period

A short-term break from your account, ranging from 24 hours to 30 days. During the cooling-off period, you cannot deposit, place bets, or play. Your balance remains intact and the account reactivates automatically at the end of the period.

Self-exclusion

A longer-term block on your account, ranging from 6 months to permanent. Once self-exclusion is active, you cannot reverse it before the period ends. Velobet will close your account, refund any verifiable balance, and prevent re-registration during the exclusion window. Self-exclusion is the strongest tool in the kit and the one to use if cooling-off hasn't worked.

Note on implementation: Velobet's RG tooling is functional but not exhaustively documented on the public site. If you need to confirm a specific feature, time window, or process, contact support directly via live chat or support@velobet.com. Implementation details vary by jurisdiction and account type.

How to set a deposit limit (step by step)

1. Log into your Velobet account
2. Open Account Settings → Responsible Gambling (or Limits)
3. Choose Deposit Limit and the period (daily, weekly, or monthly)
4. Enter the maximum amount you want to allow yourself
5. Confirm — decreases apply immediately, increases require a cooling-off wait

If you cannot find the menu, ask live chat to set the limit on your behalf. They can apply it server-side without you navigating the UI.

Warning Signs

Gambling stops being entertainment when one or more of these patterns appear. You don't need all of them — any single one is worth taking seriously.

• Chasing losses. Increasing your stakes after a losing session to "win it back" rather than walking away.
• Hiding play. Concealing time or money spent gambling from family, partners, or friends.
• Borrowing to play. Taking out loans, credit, or borrowing from people to fund gambling.
• Missing commitments. Skipping work, family events, sleep, or meals because of gambling.
• Mood drops between sessions. Feeling restless, irritable, or anxious when not playing.
• Failed cutbacks. Repeatedly trying to stop or reduce play and not succeeding.
• Bankroll bleed. Spending money set aside for rent, bills, food, or essentials on gambling.
• Lying to operators. Misrepresenting income to bypass deposit limits, or opening multiple accounts to evade self-exclusion.

If two or more of these are true for you right now, the tools above are a good starting point — but external support is the better next step. The organisations listed below offer free, confidential help and do not report you to anyone.

External Support Organisations

These are independent, non-commercial organisations that provide free help for problem gambling. None are owned by or affiliated with any operator. All offer confidential support — you do not need to give your real name to most of them.

BeGambleAware

The UK's leading independent gambling charity. Free helpline, live chat, and self-help resources. Available to anyone regardless of country. Web: begambleaware.org

GamCare

Free information, advice, and counselling for anyone affected by problem gambling, including friends and family of gamblers. Operates the National Gambling Helpline in the UK. Web: gamcare.org.uk

Gamblers Anonymous

A 12-step recovery fellowship modelled on Alcoholics Anonymous. International network of in-person and online meetings. Peer-based, anonymous, and free. Web: gamblersanonymous.org

Gambling Therapy

A free online support service for problem gamblers and their loved ones, available in multiple languages. Offers live advisors, support groups, and self-help materials. Web: gamblingtherapy.org

If you live somewhere not well-served by the four above, search "national gambling helpline [your country]" — most jurisdictions have a publicly funded helpline. Calls are free and confidential.

Protecting Minors

Velobet is strictly 18+ and verifies the age of every player during the KYC process before any withdrawal is processed. If you share a device or home network with anyone under 18, take basic precautions:

• Don't save your password in the browser
• Log out of your account at the end of every session
• Use parental controls on shared devices and home networks
• Keep payment methods secure — don't leave card details saved in browsers used by family members

Software like Net Nanny, CyberPatrol, and GamBlock can block gambling sites at the device or network level. These are particularly useful on shared family devices or for players who have self-excluded and want a hard barrier against relapse.

A Final Honest Note

No casino site benefits financially from telling you to stop playing. We're telling you anyway because the long-run economics of gambling — for the player — are negative on average. The house edge is real, the maths is unforgiving, and a winning streak is a sample-size artefact, not a predictor of future returns. Treat your gambling bankroll the same way you'd treat the cost of a concert ticket or a meal out: an entertainment expense you've decided to spend, with no expectation of return. If that frame stops fitting your behaviour, the tools and helplines on this page exist for exactly that moment.

18+ only. If gambling is causing you harm, please contact one of the support organisations above. Help is free and confidential.